Delhi–Bangkok service, Suvarnabhumi counters and official disruption evidence.
Airport counters
BKK · Check-in
Row T in the departure hall (monthly allocation may change).
Air India lists Row T for check-in. Check the airport departure screens for your flight before joining the queue because the allocation can change each month.
Checked on: 2026-10-14
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BKK · Baggage assistance
Dedicated desk near baggage claim.
Air India staff at this desk can help with baggage-related queries. Use the arrivals baggage desk for a baggage problem.
Checked on: 2026-10-14
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DEL · International check-in
Terminal 3.
The exact row is unconfirmed after official checks. Counter allocations can change; confirm your flight on the departure screens.
Checked on: 2026-10-13
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DEL · Ticketing and assistance
Ticketing office inside departure gate 1, Terminal 3.
For assistance, the official guide also lists the telephone installed at pillar 1 near gate 1; its dialled number is not published.
Checked on: 2026-10-13
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BOM · International check-in
Terminal 2, Aisle C; premium check-in at Aisle A.
Only the premium counters are listed as available 24/7. General counter opening and closing times are unconfirmed.
Checked on: 2026-10-13
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BOM · Ticketing location enquiry
Terminal 2; ask staff for the current ticketing office.
The airline and airport publish differing ticketing locations. Confirm the correct office locally before proceeding.
Checked on: 2026-10-13
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Official information ↗
Official information ↗
HKT · International check-in
International terminal, third-floor departure hall, check-in areas A–H.
Counters change daily with flight allocation. Use the departure screens to find your flight’s desk.
Checked on: 2026-10-13
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Official information ↗
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HKT · Airport lost-luggage office
Arrival hall, opposite baggage belts 1 and 2.
Air India’s airport guide lists this office; it does not identify it as an exclusive Air India handler.
Checked on: 2026-10-13
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HKT · Check-in
Rows A–H (daily)
Air India’s Phuket airport information confirms daily check-in allocation across rows A–H. Check the airport departure screens before joining the queue because operational assignments can change.
Checked on: 2026-10-13
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Official information ↗
HKT · Arrival baggage
Baggage belts 1–2
Air India’s Phuket airport information identifies baggage belts 1–2 for arrivals. This is an arrival-belt reference, not a published damaged-baggage or PIR desk location.
Checked on: 2026-10-13
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Official information ↗