BKK · Departure terminal information
Main Terminal
Confirm your flight’s terminal and check-in area on the day’s departure screens.
Checked on: 2026-10-13
Norse Atlantic · Airline information
Official terminal guidance and the planned Manchester–Bangkok winter service.
Route
MAN → BKK Norse Atlantic
Schedule validity period: 2026-12-05 – 2027-04-18
Airport counters
HKT · Departure terminal information
International Terminal
Confirm your flight’s terminal and check-in area on the day’s departure screens.
Checked on: 2026-10-13
LGW · Departure terminal information
South Terminal
Confirm your flight’s terminal and check-in area on the day’s departure screens.
Checked on: 2026-10-13
BKK · Arrival baggage service
Bangkok Flight Services
For arrival baggage assistance at Bangkok, email the ground handler Bangkok Flight Services at BFSLLSPVRS@BFSASIA.COM.
Checked on: 2026-10-13
HKT · Arrival baggage service
For arrival baggage assistance at Phuket, use the handler email info@phuket-aero.com listed by Norse.
Checked on: 2026-10-13
LGW · Arrival baggage service
Global Baggage Solutions
For arrival baggage assistance at Gatwick, email the ground handler Global Baggage Solutions at admin1@globalbaggage.co.uk.
Checked on: 2026-10-13
MAN · Arrival baggage service
Excess Baggage Company: Terminal 2 Lost Property & Left Luggage desk
For arrival baggage assistance at Manchester, contact Excess Baggage Company’s Lost Property & Left Luggage desk in Terminal 2.
Checked on: 2026-10-13
BKK · Airport check-in
Main Terminal
General Norse policy: desks open four hours before scheduled departure and close one hour before.
Confirm the check-in counter and any flight-specific instructions on the departure screens and with airport staff.
Checked on: 2026-10-13
HKT · Airport check-in
International Terminal
General Norse policy: desks open four hours before scheduled departure and close one hour before.
Confirm the check-in counter and any flight-specific instructions on the departure screens and with airport staff.
Checked on: 2026-10-13
LGW · Airport check-in
South Terminal
General Norse policy: desks open four hours before scheduled departure and close one hour before.
Confirm the check-in counter and any flight-specific instructions on the departure screens and with airport staff.
Checked on: 2026-10-13
MAN · Airline baggage email support
Norse lists baggage@flynorse.com for its baggage department and support@flynorse.com for customer care. These are airline support channels, separate from the Manchester handling desk at Excess Baggage Company in Terminal 2. Keep your baggage report reference when following up.
Checked on: 2026-10-14
Check the departure terminal
Norse lists Suvarnabhumi’s Main Terminal, Phuket’s International Terminal and Gatwick’s South Terminal. Terminal information can change; follow the departure screens on the day.
Upcoming Manchester winter service
Manchester Airport announces direct Bangkok departures on Mondays, Wednesdays, Saturdays and Sundays from 5 December 2026 to 18 April 2027, using Terminal 2. This is an upcoming winter season, not a current October service.
Damaged baggage
Report and claim within seven days of receiving the bag; keep the PIR.
Arrival baggage handlers
For delayed, lost or damaged baggage, contact the handler at your arrival airport. During the first five days, handlers coordinate searches and delivery; this is not a reporting or claim deadline. Handler emails are separate from Norse’s baggage department.
Airport and online check-in
Norse’s general airport check-in window runs from four hours to one hour before scheduled departure. Online check-in runs from 24 hours to two hours before for eligible routes and fares; Economy Light is excluded, and travellers requiring visa checks must check in at the airport. If you checked in online and have checked bags, use a dedicated Bag Drop where available. Counter allocations can change with the season or on the day; confirm the desk on departure screens.
Before you travel (여행 전 확인사항)
Where should I go for check-in or baggage help? (체크인이나 수하물 문제는 어디로 가야 하나요?)
Open the airport and airline details for the relevant stop, then check your flight on the departure screens. (해당 공항과 항공사 상세를 열고 출발 전광판에서 본인 항공편을 확인하세요.) Check-in, ticketing offices and arrival baggage desks serve different purposes; use the contact that matches your issue. (체크인·발권 사무소·도착 수하물 창구는 용도가 다르므로 문제에 맞는 연락처를 이용하세요.)
What evidence should I keep after a delay or cancellation? (지연이나 결항 후 어떤 증빙을 보관해야 하나요?)
Keep your ticket, boarding pass, airline notices and relevant receipts. (항공권·탑승권·항공사 안내·관련 영수증을 보관하세요.) Follow the operating airline’s certificate procedure and your insurer’s document requirements; a certificate request does not by itself establish entitlement to payment. (실제 운항사의 확인서 절차와 보험사의 요구 서류를 확인하세요. 확인서를 요청했다는 사실만으로 지급 대상이 되는 것은 아닙니다.)